Benefits
Discover the Benefits of Brickell Research's Software & Our Dedication to Furthering Your Business Interests
One prominent industry consultant once said (and we agree) that it's easier to be our customer than become our customer. Brickell Research staff members take pride in applying their knowledge of the medical practice management and billing industry to educate clients and yes- unhesitatingly recommend against even our own solutions if they are not the best fit after undertaking the most customer-centered and consultative pre-sales quality assurance process in the industry. Brickell Research may be the only company in the healthcare industry that could give both current customers and would-be clients as strong references!
Our commitment to great service extends right through the training and go-live process and continues as our staff members and yours build long-term, communicative working relationships toward keeping your practice or billing center profitable, effective, and efficient.
Easy-to-Use, Powerful Billing Software for Today's Office
Quick Checkout, Charge and Payment Posting for Self-Pays, Insurance Claims and Ancillary Products Alike
Serving insurance and elective care settings ranging from top boutique plastic surgery offices to family practice groups and high-volume billing centers (and most everything in-between) has positioned us better than any other company to help practices address the realities of increasing self-pay and high-deductible traffic.
Beyond Insurance Billing
Whether you run a 100% self-pay practice or need to manage added ancillary product and service lines that supplement traditional insurance-based revenue- we bring over a decade of experience with elective and mixed-revenue practices to minimizing the burden on your already-busy office staff! From inventory management and bar code scanning to integrated credit card processing- we understand that many practices' health relies on more than just best-of-breed insurance billing features.
Electronic Claim, Remittance and Statement Processing Choice Putting Your Needs First!
Although we selected our preferred clearinghouse, GatewayEDI, after nearly six years of scrutinizing the performance of a large number of companies, we understand that individual practices' preferences may vary. We encourage each prospective customers to choose the best clearinghouse for their practice's needs. Most billing software companies limit their customers to the choice of a single or small handful of clearinghouses for claim, remittance, and electronic statement processing. These are, unsurprisingly, often the clearinghouses willing to pay the software company the most for referred business. We believe our choices and those of our customers should be driven by quality, service and value to the practice- not who pays the largest kickback.
A Commitment To Your Ownership of Your Data
Your Patient and Business Data on Your Server. Forever.
With perpetual licensing and local storage of your data, you are in control of who has access to your business-critical information and ePHI and you are assured of a perpetual right to use your software for ongoing access to the data irrespective of your decision to subscribe for ongoing maintenance. Additionally, our solutions include one of the most user-friendly and power data export tools in the industry. Don't let your data be held for ransom by a software vendor.
Do Your Know Where Your Patient Data Is?
Not every practice is comfortable hosting its sensitive data at an unknown location where it's nearly impossible for the practice administrative staff responsible (and legally liable) for compliance to know whether ePHI is being adequately protected and obligations under HIPAA are being met. Many web-based software companies, in order to reap economies of scale, still operate in ways that are legally gray and yet to be proven when it comes to HIPAA compliance. With a look-back period for HIPAA audits measured in years, can you afford to risk non-compliance?
Fast, Efficient Scheduling Software That Does More...
Your busy front desk has seconds to confirm appointments, answer calls, check in and check out out patients, accept payments, and book recurring visits. More than a calendar, your scheduling software needs to be your operational hub!
Whether you find yourself scrolling through page after page of booked times to find an available slot, struggling to book recurring visits quickly, or spending way too much timeon the phone addressing questions like "when is my next visit?" Brickell Research scheduling solutions are thoughtfully designed to easily get even the busiest front desks staffers through the day without breaking a sweat!
Front Desk Magic!
More than just a scheduler, our appointment management software can easily and painlessly help you manage no-shows, check eligibility, organize appointment confirmations, track appointment conversions, and can even be used by the back-office for posting charges and visually reconciling billing!
Knowledge Is Power! Just-Right Reporting™
Get The Answers You Need, Fast...
We understand that most administrators have neither the time, expertise, nor inclination to become financial reporting experts in order to answer the complex business questions that face every medical practice and billing center. Just-Right Reporting™ is our commitment to delivering a wealth of pre-built, real-world reports drawn from nearly two decades of helping practices make informed business decision based on real data- whether you are analyzing provider productivity in a group practice, historical payer performance when negotiating a contract, or pulling a monthly sales tax report for the accountant- with over five hundred distinct business reports in BrickMed™ Office and an easy-to-use powerful system for organizing them, you'll have the benefit of two decades of report-writing expertise at the tip of your fingers and look like a reporting pro with no report-writing hassles. (Shhh... we won't tell.)
EMR and Practice Management Freedom!
Free Your Practice With A Best-of-Breed Solution!
We Can Interface to Most EMR products.
Don't let EMR implementation risks threaten the success and viability of your front desk and billing operations! On the order of 50% of EMR implementations fail by some measures. Lots of misconceptions are furthered by less-scrupulous integrated EMR/practice management system vendors toward making it harder for practices to "drop them" if things don't work out. Many have even been known to convince providers that they will no longer require billing staff due to a claimed ability to fully automate the billing process, leading some providers to fire their billing departments with predictably disastrous financial consequences! Our company has over a dozen years of experience implementing and supporting standards-based interfaces to third-party systems so that you can avoid double entry of patients and appointments while avoiding needlessly coupling your practice management system's success to the risks of your EMR implementation.
Get in touch!
Our customers have just one number to keep handy- we are so confident in the responsiveness of our service department that our sales lines and service lines ring to the same pool!
Telephone: 888-877-8176
What Do Our Clients Say?
The enthusiasm of Brickell Research customers is more than a bit flattering, but it's also a testament to our culture of uncompromising customer service...
“Love Technical Support. They are the best group of support among all the different software products we use. Don't know what I would do without them...”
P. Chorazy, Chief Operating Officer
Austin-Weston Center for Cosmetic Surgery