Service and Training
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Discover Brickell Research℠ Services - Extraordinary Dedication to Your Business Interests

A prominent industry consultant once said of our company that it's easier to be our customer than it is to become our customer. Our Brickell Research staff members take pride in applying their knowledge of the medical practice management and billing industry to educate clients and only accept business from those for which our solutions represent a great fit, undertaking the most customer-centered and consultative pre-sales quality assurance process in the practice management software industry.

Our commitment to great service extends right through the training and beyond as our staff members and yours build long-term, communicative working relationships toward keeping your practice or billing center profitable, effective, and efficient. For customers under service agreements, Brickell Research staff members deliver BrickSys℠ Service+Care℠ services on-request right to the desktop using secure, encrypted connections on-request, giving our customers the power to control who connects to their systems, and when.

QuoteLove Technical Support. They are the best group of support among all the different software products we use. Don't know what I would do without them...

P. Chorazy, Chief Operating Officer - Austin-Weston Center for Cosmetic Surgery

Brickell Scheduler™ Features

Benefit from Scheduling Software Designed to Make Managing Your Office Easier!

  • Unlimited Number of Resources!
  • Unlimited Number of Views!
  • View Multiple Resources on a given day or view a single resource over any number of days!
  • Supports Multiple Locations!
  • Dynamic View Interval Selection - allows the user to instantly change the minute intervals on any given view!
  • Monthly (Calendar) View
  • Built-in Navigational Calendar - takes you to a single date with the click of a mouse button!
  • User Definable Appointment Types!
  • User Definable Default Colors for Appointment Types
  • User Definable Color Schemes based on Status, Referring Physician, User ID, and more!
  • Reserve Time Slots for Specific Appointment Types
  • Copy or Move Appointments via Keyboard Shortcuts or Mouse!
  • Supports Appointment Series (great for therapeutic and mental health practices!)
  • User Definable viewing information per Appointment Slot
  • Confirmation, Reason, and Subject Fields with Drop-Down Selection Lists
  • Fast and Powerful Next Available Appointment Slot Searching

Get in touch!
Our customers have just one number to keep handy- we are so confident in the responsiveness of our service department that our sales lines and service lines ring to the same pool!

Telephone: 888-877-8176

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What Do Our Clients Say?

The enthusiasm of Brickell Research customers is more than a bit flattering, but it's also a testament to our culture of uncompromising customer service...

“Love Technical Support. They are the best group of support among all the different software products we use. Don't know what I would do without them...”
P. Chorazy, Chief Operating Officer
Austin-Weston Center for Cosmetic Surgery